FAQ

Frequently Asked Questions – INTENSAS NZ

1. What is the Grip Device?

The Grip Device is a reusable holder designed to secure a latex barrier during sex. It’s especially useful for people with vulva and was created to enhance comfort, safety, and pleasure during intimacy.

2. Is the Grip Device safe?

Yes. The Grip Device is made from body-safe materials and is compatible with latex barriers intended for sexual use. It can be washed and reused according to our hygiene guidelines.

3. Can I use the Grip Device with any latex barrier?

We recommend using certified latex barriers intended for sexual activity. The Grip Device fits most standard sizes, but for the best experience, we suggest using our recommended latex sheets (coming soon).

4. Can you penetrate with the latex sheet or a cut condom?

No, these products are not suitable for penetration. Please be aware that Intensas NZ is currently working on a sex dam designed specifically for penetration.

5. What type of lubricant is recommended by Intensas NZ?

We recommend water-based lubricants. These lubricants are compatible with our products and safe to use with condoms and sex toys.

6. Do you ship internationally?

Yes! We ship worldwide. Wherever you are, we’ll do our best to get Intensas NZ products to your door. Shipping times and costs may vary depending on your location.

7. Do you accept returns?

For hygiene reasons, we cannot accept returns on intimate products that have been opened or used. If your product arrives damaged or defective, please contact us — we’re happy to help.

8. How can I contact the Intensas team?

You can email us at support@intensasnz.com or use the contact form on our website. We’ll get back to you as soon as possible.